Refund Policy
Refund Policy:
At Hairheavenwigs Ko, we prioritize the quality and hygiene of our products. Therefore, we do not accept returns due to the illegal resale of used hair. Returns will only be considered if you receive a faulty or incorrect item, which must be documented with photographs and reported to us within 72 hours of receiving your delivery. If your return is eligible, we will provide you with an address for the return shipment.
Upon receiving your returned item, we will send you an email to confirm receipt. We will then notify you of the approval or rejection of your refund request. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a few business days.
No Exchanges:
It is your responsibility to carefully review and confirm your order before finalizing it. If you need assistance or have any questions before placing your order, please feel free to email us for support.
At Hairheavenwigs Ko, we prioritize the quality and hygiene of our products. Therefore, we do not accept returns due to the illegal resale of used hair. Returns will only be considered if you receive a faulty or incorrect item, which must be documented with photographs and reported to us within 72 hours of receiving your delivery. If your return is eligible, we will provide you with an address for the return shipment.
Upon receiving your returned item, we will send you an email to confirm receipt. We will then notify you of the approval or rejection of your refund request. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a few business days.
No Exchanges:
It is your responsibility to carefully review and confirm your order before finalizing it. If you need assistance or have any questions before placing your order, please feel free to email us for support.